Voice of the customer: Eurotech recognized with top ranking in the Professional User Rating 2023 for IoT Platforms conducted by techconsult
Key findings in the report highlighted in the end user survey were Eurotech’s innovative product portfolio and also excellent support & professional services
Amaro (Italy), June 21st, 2023 – Eurotech, a leading provider of rugged and industrial systems, edge computing platforms and Internet of Things (IoT) and edge AI enablement solutions, was positioned as “Champion” by techconsult, a Germany-based research and industrial analyst company.
This excellent rating is based on the results of the techconsult “PUR – Engineering Solutions” (Professional User Rating) user survey. As part of the survey, over 2,500 application experts were asked about solution areas for Engineering Solutions. From the group of relevant market players for the respective solution area, the players with the best user ratings and a sufficiently high number of interviews are included.
Quoting from the analysts: “In the IoT platforms area, 15 of 24 market-relevant providers were able to secure a place in the ratings Diamond. Excellent ratings from professional users at both solution and company level clearly set Eurotech apart from the competition, securing the company a spot as a Champion”.
“We are thrilled that an independent user survey appraised our strategy focusing on IoT, edge computing and edge AI as fundamental enabling elements for Industry 4.0 and digital transformation: we do this not only with products and services that address many of the challenges that our customers and system integration partners face, we develop the core of the commercial software offering in Open Source, in the context of the IoT Working Group at Eclipse” pointed out Robert Andres, Eurotech CSO. “Eurotech for years has embraced the concept of sustainability and circular economy, not only as aspects of natural environment protection, but also as social responsibility and open sharing of intellectual property. The latter evolved into a substantial commitment to the concept of open source in general and the Eclipse Foundation in particular”.
Eurotech builds on more than 30 years of experience in delivering hardware, software and services to address the challenges of next-gen applications in demanding vertical markets like industrial automation, transportation, energy and utilities and medical. This expertise, along with strong relationships built with many customers, system integrators and ecosystem partners such as AWS, Red Hat, Arm, Nvidia, Intel and Microsoft, allows the company to develop trusted IIoT edge components to enable the digital transformation of enterprises of any size with an end-to-end security approach. Professional services, meant to supplement the customers and partners exercise and capabilities is another major pillar of Eurotech’s success.
“Eurotech deals with its customers’ needs in a secure, reliable manner and satisfies them across the board: first of all, the company’s product portfolio as well as the service and support are to be highlighted – both are honored by professional users with excellent ratings” the analysts conclude, “Eurotech’s excellent result is above all also an indication of how satisfied users are with the advice and support they receive in the context of their digital transformation”.
“We have built and continue to expand structures and dedicated service & support resources, that help our customers and partners through the IoT and Edge Computing journey from POC to Pilot to deployment at scale” adds Roger Appelo, VP Europe & North America at Eurotech. “It is great to see how these investments have paid off and are perceived so valuable by customers and partners”.