Recent net-centric and remote monitoring advancements provide opportunities for the industriai market to improve efficiency, productivity and quality. Miller Electric Mfg. Co. is applying this leading edge technology to production welding within the industriai manufacturing industry segment. This technology has been developed to address a number of issues common to industriai production welding.
There is significant change taking piace in the workforce of the welding industry. Baby boomers are quickly approaching retirement, some taking with them a lifetime of in-depth knowledge in the art of welding. They are being replaced by a new generation with much less experience. These less experienced welders tend to have lower productivity, coupled with a higher propensity for mistakes. Regardless of this fact, Miller's customers stili must maintain quality standards and output efficiency. They require welding systems that will help catch human error and defects as early in the process as possible, so they can prevent small problems from becoming large, expensive problems. Miller's solution, the Axcess® E welding system, addresses this issue, and so much more.
The Axcess E is designed to easily connect via the factory floor network to provide valuable information to the operator, production management, maintenance, engineering, and plant management so they can take the proper actions that will improve their welding operations.
Miller Electric Mfg. Co., headquartered in Appleton, Wis., is aleading worldwide manufacturer of welding equipment includingarc welders, engine drives, plasma cutters, personal safetyequipment, and more. Miller sets the industry standard forreliability, quality and customer responsiveness, earning them thereputation of being one of the easiest companies to do businesswith in the welding industry.
Virtually every area within a manufacturing environment can be
monitored for output, productivity and quality. Historically, this
has not been the case for the welding function… until now. As
Miller sought to evolve their Axcess product platform roadmap,
they saw an opportunity to tap into the power of networking to
make welding data and information more accessible and useful.
A networked solution, along with a sophisticated weld monitoring
system, can help reduce the learning curve for newer welders by
providing step-by-step visual instructions. It also can provide the
ability to quickly alert operators to potential problems. In addition
to what the operator sees, manufacturing staff needs to access
the machine via a series of intuitive web pages that can be
viewed from anywhere; factory floor, manager’s office, or even
from a remote site. With this as a goal, Miller began to develop
the next generation of Axcess welding equipment, which they call
the Axcess E (for Ethernet). Miller’s Axcess E is an extension of
the very successful Axcess platform, which boasts an installed
base of over 10,000 units.
Miller has also integrated a very powerful weld monitoring
application in the Axcess E product called Insight™. When used
with the PC application Insight Centerpoint™, operators can be
guided in the production of a component via step-by-step
instructions. In addition, the software can alert the operator to
potential issues such as missed welds, over or under-sized
welds, welds outside of acceptable parameter limits, and more.
The software can also collect data relative to cell downtime,
which can be very useful in pinpointing bottlenecks. The
monitoring system also provides information to assess cycle
times, productivity, quality, OEE, and consumption of filler metal
and shielding gas. If a problem arises, the detailed data can help
operations managers quickly identify where the error occurred,
and whether it was a result of a hardware defect, operator error,
or something else. The key benefit to Miller’s customer is early
detection of mistakes or defects. The earlier in the process a
problem is detected, the lower the cost to address it, as shown in
The Axcess E product gives Miller a true advantage in its market.
This powerful new platform is an integrated solution, unlike other
products that require external monitoring devices with many
additional parts and increased expense and complexity.
Competitive systems can produce vast amounts of raw data, but
the user is forced to take that data and try to make sense of it.
Miller’s Axcess E with Insight™ is the only system that can turn
raw data into information that can readily be used to drive
informed decisions aimed at improving the welding operation.
With Miller’s Axcess E product line, customers can quickly
identify a problem, locate exactly where it occurs, and fix the
problem permanently to truly increase efficiency and quality, and
drive out unnecessary costs.
The Challenge: I/O options, Headless, and Software
Miller had several hardware requirements for the embedded
solution to power the Axcess E. In terms of communications and
I/O, Miller wanted to integrate modern protocols such as Ethernet
to allow for the remote monitoring and interface capability via a
web page that is easily accessible regardless of time or location.
The new platform would still need CAN and USB capabilities for
backwards compatibility and easy retrofitting with older Axcess
systems. These hardware requirements merged various
protocols and standards into a package that needed to be
connected to quickly and be able to reliably deliver precise data
for software analysis.
In addition, since all of the information would be available via a
Web page, the embedded solution needed to be headless and
without an LCD display. Including an unnecessary display would
only add cost and complexity to the end solution.
The software selection was the final challenge for Miller. The
long-term roadmap for the new Axcess E platform includes a
family of Ethernet-based products that will be rolled out in a very
controlled manner, according to various vertical market needs.
As a result, Miller chose the Windows CE operating system,
which allowed for expansion through future product extensions.
Furthermore, Miller wanted to use as much off-the-shelf
middleware as possible to improve expansion and portability
across product versions.
However, Miller’s programmers came from embedded
backgrounds with most of their software development expertise
performed in standard C languages. The Axcess E product
would be their first experience porting Windows into a welder and
Miller did not have any Windows programmers. Therefore, in
choosing an embedded provider, Miller needed to work with a
company that could provide adequate support to get ahead of the
The Solution: Eurotech Platform with Windows CE
Due to the headless requirement, Miller quickly narrowed the
choice of embedded solutions to two, one of which was
Eurotech’s TurboIXP module based on the Intel IXP465
processor. The Eurotech module supported Windows CE as well
as Miller’s communications and I/O requirements such as
Ethernet, DeviceNet, CAN 2.0, and USB capabilities, making it an
ideal fit. Eurotech was willing to work very closely with Miller to
help their programmers get up to speed on the Turbo IXP’s
Miller ultimately chose Eurotech based on their hardware offering
and business model, which defines success when the customer
is successful. The Eurotech development process was more
about trust rather than just the bottom line, qualities that match
Miller’s own core principles.
“We were sold on Eurotech’s business model which is very
compatible with Miller’s,” says Knut Froland, Business
Development Manager at Miller. “For example, competitors
would disable drivers and only support them at additional cost,
clearly showing they were focused more on their bottom line.
Eurotech, on the other hand, was looking towards getting us to
production. We received very quick and effective responses, and
Eurotech even brought in additional consultants when necessary
to get our product to market faster.”
By building a close relationship, Eurotech and Miller quickly and
effectively resolved key issues and concerns in developing the
Axcess E embedded platform. For example, because Miller’s
application contained more synchronous processes than typical
applications, a software bug in the CAN drivers was uncovered
during Beta testing. Miller contacted Eurotech and worked
immediately with a lead software engineer who was able to
deliver a fix within 24 hours. The fast response from Eurotech’s
support and engineering team ensured that Miller could
successfully complete Beta testing with minimal disruptions to the
On the software side, the Axcess E comes with the Insight™ weld
monitoring application integrated into each system. Available in
three different levels of capability, the Insight™ tool delivers
critical analysis capability, including Part Tracking™, totalization
of passed or failed parts, downtime, missing welds, automation
cell states, summary reports, and much more. Each Axcess E
can serve up web pages for configuration, diagnostics, and
“snapshots” of welding performance information. Figures 2 and 3
show examples of the types of information available via these
web pages. In Figure 2, the viewer can see basic machine
information as well as details on the voltage, wire feed, and
inductance for a specific process occurring at that station. Figure
3 shows how the user can use Miller’s patent-pending customer
web page creation tool to create a customized page that will
monitor more advanced welding performance details.
Also available for those customers who need more detail is the
feature-rich Insight Centerpoint™ PC application which is a
powerful graphical user interface ideal for operators and
managers who want information on all welding data and system
settings. Examples of how the data from Insight Centerpoint™
can be viewed are shown in Figure 4. In Figure 5, one can see
the Human Machine Interface (HMI) that is used by the operator
to guide them through the creation of a component. The HMI
also provides summary information when the part is complete,
including number of welds completed versus expected, welding
wire used, shielding gas used, deposition rate, fault statistics, and
Insight Reporter™ is another PC application that provides a
library of pre-configured management reports which provide vital
information on productivity, quality, and more.
By incorporating the key features of the embedded platform with
cutting-edge software offerings, the Axcess E is an innovative
product which delivers on three key areas vital for any welding
operation: improved quality, reduced costs, and increased
productivity. The product allows managers to understand all
aspects of their welding operation. In addition, the Axcess E can
be configured and deployed per specific customer needs and
capabilities; as a fleet of systems connected over a factory’s
Ethernet network or as a single system connected directly to a
PC with periodic connections as needed. The left-hand diagram
in Figure 6 shows an example configuration where each welding
station consists of the Axcess E system with a PC, all connected
to an SQL server. The right-hand diagram shows a configuration
where a station is connected periodically via Ethernet cable to a
PC that can extract welding data.
The Result: Axcess E from Miller Welding
The Axcess E has been very well received by the marketplace.
Many of Miller’s existing customers are excited that they can
better control their welding operation because they finally have
the information they need to pinpoint issues and get them
resolved. In addition, Miller has designed a field-installable
module that can be added to any standard Axcess system to
upgrade it to an E. Miller is also targeting a large number of new
customers who see the benefits of increased welding process
control; from what is happening at the arc itself, to cell
diagnostics, to downtime, etc.
Miller continues to expand the capabilities of the Axcess E
product. For example, the company has been working with
various partners to integrate more functionality, something which
is done very easily through the Windows CE platform which offers
the right amount of flexibility for product growth.
As more customers adopt the Axcess E, Miller will ramp up
production and add new features. In addition to manual welding,
the Axcess E can also be adapted to robotic welding, showing
that the Eurotech platform is an ideal solution for a diverse range
of MIG welding needs. As part of this future roadmap, Miller
continues to work very closely with Eurotech on the Axcess E
family including researching new technologies and product
offerings that will help Miller continue to support a range of
welding needs with this exciting product.
In the meantime, the Axcess E delivers what no other welding
power source can: valuable, real-time knowledge for operators,
engineers, and managers to help reduce costs, increase
productivity, and enhance quality
More information on Miller can be found at www.millerwelds.com.